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An interview with the Sales and Marketing Director for India
Sheetal Shinde is the new member of our big HAPPY TOURS family. She will be based in Pune, 200 km from Mumbai and take care of Indian clients. Read what she has to say about her joining the HAPPY TOURS team and about the Indian market.
P.S. Her name means “cool”. And we like “cool” people.
What is your motivation for working in tourism?
My biggest motivation is innovation! I believe if you don’t accept and adapt to changes, then you become complacent and stagnate. Investing time in research and analyse suitable itineraries and options for clients makes me happy. Passion plays equally important role in keeping myself motivated all the time.
Where did you gain experience?
I have over 15 years of experience. I worked 10 years in India and 5 years in London. I’m proud to tell that I was part of the team which handled biggest group consisted of as many as 2,200 people. I have travelled with my clients in Europe, Scandinavia and UK and to India for sales and marketing.
What do you think is important for Indian customers?
Quality service with tasty Indian food. These are the most important requirements for Indians. It is essential that all services, starting with coaches and drivers and continuing with hotels, meals and guides are of TOP quality. We are flexible to tailor the tours as per clients needs and requirements.
What are you plans at Happy Tours?
Working as a Director for Sales and Marketing for India, I look forward to further explore Indian market with the same commitment to the top-quality service. This is what I am known for, since the very beginning. I want to ensure that my clients get the quality and service which we promised at the time of booking the tour with us. Since I know, we have the services and the team which can provide and achieve this, I look forward to seeing how Happy Tours will grow in the Indian market in the next years.
Tell us more about what you like doing in your free time?
I love to travel, explore unknown places and things, I like watching food and travel channels, learn about new cuisines. I also like watching movies and spending quality time with my daughter, family and friends. Collecting beautiful memories is my hobby, I try to spend my free time with people I love. I love my job and my profession, which is an essential part of my life. I occasionally work as a guest lecturer in MSIHMCT college in Pune.